How To: Find out your Username

If you have forgotten your TreePlotter™ username, then these instructions are for you!

Prerequisites:

• You simply need to know the email address associated with your account

Steps:

1. Click on Log In
2. Click on Admin > Account > Forgot Username
3. Enter your email and click on Send Reminder

4. Open your email to find out your username

Known limitations:

• The email address is case sensitive (perhaps try the email in lower case)
• You may need to look in your spam folder for the email from us
• If you don’t know either the email against your account or your username, then please contact your administrator for them to let you know what they are

Potential next steps:

• How To: Reset your forgotten password
• How To: Change your password or email
• Tutorial: Managing my login